Customer Testimonials
Great service and, as always completed until a timely fashion.
(Translated by Google) Everything went very quickly and at a high level. The replacement car was a class above, which could not but please. My recommendation) (Original) Все прошло очень быстро и на уровне. Подменная машина классом выше, что не могло не порадовать. Мой рекомендасьен)
Dealt with Eric Rogers and was.very happy with the service. Thank you.
Had my vehicle in for service recently. Robyn handled the paperwork for the service and was excellent, very friendly and knowledgeable. Also she let me know when the service was completed and ensured I was promptly picked up at home to take me to Volvo NB to pick up my car.
Great staff and service! From front end, to service, to garage!
I can't say enough good things about Eric Rogers and the team at Volvo. This is the second time we have purchased from them and everything was seamless and quick. Thank you again for all your help and great service.
Great service and on time (as expected). Very pleasant experience.
Always a helpful experience at this dealership. Friendly staff, great customer service and well made vehicles.
Volvo cars NB is a great dealership, we love our Volvos, and have had them serviced there since day one. The service is excellent and the staff are really easy to deal with. I recommend their cars and this dealership without reserve.
I’ve been a customer since 2019 and I have always been pleased with the service at Volvo. Including my most recent visit where a technician alerted me to an issue with my tires that was quickly addressed.
Robyn was so great to deal with in the Service Department. She was knowledgeable, helpful, responsive and friendly. I very much appreciated the dealings I had with her!
I found the service desk very efficient and friendly. The repairs were undertaken professionally and quickly. I am well satisfied!
Had vehicle serviced. White Glove Concierge service is fantastic. They drove a loaner Volvo XC60 to our house which is a 2.5 hour drive from the dealership, left the loaner for us and returned our XC40 to our house the next day after completing the service. The service representative on the phone was very helpful and kept us updated on the service and timing. Our only complaint is the pricing for service. We had a multi-point inspection which included an oil/filter change, changed spark plugs, replaced cabin air filter, changed front wiper blades, updated software, motor vehicle inspection, rotated tires ... Read More Google - Apr 30, 2025
Attention to all aspects of doing business with Volvo cars NB (Service) is just one less detail in life I don’t have to be concerned with. It is always personal professional and topped with a smile.
Volvo always goes above and beyond with their service. Never a complaint and we always leave with a clean car 🙂
Recently purchased a 2025 XC60 and the experience was great from start to finish. Eric was fantastic to deal with, always patient with all our questions and never made us feel pressured. He made sure we found the right vehicle for us and we couldn’t be happier with our purchase. Corey and Ryan also made sure the process was pleasant and easy. Thanks to all the folks at Volvo Cars NB. Even the other sales people (thanks Stacey) were always glad to help us out when Eric was not available. Great service and great folks.
Great service, on time and great communication. Thanks Robyn!
I brought my 2017 XC60 in for winter to summer tire change, and was offered a loaner 2024 XC60 by Robyn, which I gratefully accepted. I liked it so much that I bought it! The service staff are always respectful, knowledgeable, and very good at keeping the owner up to date with progress. Jordan was the sales person extraordinaire.
I just want to say that I'm on my 3rd vehicle from the crew at Volvo NB, and I'm consistently impressed with the level of professionalism and care that the team provides us with purchasing and service!
Shout out to Chris, Kaleb with service and of course Corey and most recently Eric with our most recent purchase!
We had some hiccups with my wife not bring a fan of the size of the XC90 and they really went out of their way to help us down size and get out of our lease and into the right fit ( ... Read More Google - Apr 23, 2025
Everything went well during this service visit, starting with the very pleasant welcome from Ms. Robyn Gunter who, very efficiently, signed me in for my service, which consisted of seasonal change of my wheels. That work went well and I was especially pleased with the cleaning of my vehicle which was done at the end of all work.
Chris and colleagues understand the concept of customer service! They set the bar for attentiveness, efficiency and friendliness! They do service like everyone should do service!
Robyn was amazing to deal with! She and the team at Volvo New Brunswick provided extraordinary customer service!
Great service for semi annual tire change. Service consultant was friendly and explained the work done. Shuttle driver friendly and early to pick me up. And my car was nice and clean when I picked it up.
Wow, absolutely fantastic experience! Jordan the salesman was on it the entire time. 8 hr turnover from contact to deliver.
Had a fantastic experience with Jordan at Volvo NB! The entire process was smooth, easy, and stress-free. Jordan was knowledgeable, professional, and made sure everything went seamlessly. The 2021 XC60 T6 Momentum AWD is an outstanding vehicle—well-made, powerful, and comfortable. Plus, the warranty gives great peace of mind. Definitely a worthwhile investment. Highly recommend both Jordan and Volvo!
The Volvo white glove service is great! They pick your car up at home and leave a loaner until the car is returned from being serviced. Robyn is the technician I dealt with. She is very pleasant and takes good care of business. She followed up to ensure I was satisfied with the work done and she made me feel important as a Volvo client.
Thank you very much! The exclusive grateful to Chris from the service! I asked a lot of questions and he tried very hard to explain everything to me! The service is great! Perfect! I am very pleased! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
We were driving through Charlotte to Florida when involved in a 7 car pileup on 77 We were rear ended and many wires were severed in the rear bumper We were able to barely make it to the Volvo dealership with several warning lights. We were treated with great respect.Car was fitted in for a diagnosis and repair and we were on our way again within 2 hours. Very appreciative of the service for a couple of Canadian tourists.Thanks to Ben and the mechanic for their friendliness and expertise. Jwk
We bought our first Volvo in January from Eric and we just love it. He was so knowledgeable and great to work with and he made the purchase so easy . We highly recommend Eric and the dealership to anyone purchasing a new vehicle. Walter and Leslie
My second time at Volvo Fredericton Service Department. Chris at the service desk was very professional, helpful and clearly explained everything, very knowledgeable. First time in many years getting work done at a dealership was a pleasure, and this place is the best in town! I wanted to give a review because it is well deserved! You've earned my continued business, Thank you.
Excellent, professional friendly service ! Most comfortable “waiting room” I’ve been in in awhile! 😉
Great service as usual at the Service desk, they were able to fit me in and accommodate me before the Spring Tire rush for my new Swivel Hitch
We received delivery of a new Volvo last week. Even though we are in PEI, dealing with the Fredericton office could not have been easier. Eric Rogers and his team were efficient, knowledgeable, friendly and extremely easy to reach. I would highly recommend Volvo Fredericton.
Service staff was extremely helpful. They took the time to explain things in details for me. Robin was great , she called several times to keep me updated about my car and was fantastic.
Great team and service.
My service visit for my XC60 on Feb 26 could not have been accomplished any smoother. Chris surpassed expectations by having the work finished earlier than anticipated and a cleaned out car inside and out asa true bonus. I shouldn't be surprised as Volvo NB have always exceeded expectations. Many thanks, easy 5 star rating.
We have had a great experience in purchasing our car from Volvo in Fredericton back in the fall. They made the process very easy and answered any questions we had. We did have an small issue, but the were extremely helpful and got it fixed right away. They truly went above and beyond to ensure we had a good experience with them. I can't recommend them enough! Thank you Chris Adams & Eric Rogers for all of your help!
I had an amazing experience purchasing my vehicle at Volvo Cars NB. Throughout the process, I dealt with Eric and I have nothing but good things to say about him. Fantastic customer service overall.
A sincere and heartfelt shout out to Eric from Volvo who went above and beyond for me with my recent Volvo purchase. He was super helpful, accessible, patient, and knowledgeable. You can tell he loves what he does and is passionate about the quality of the Volvo products. I very much appreciated his ability to navigate both the ins and outs within the dealership and the best model to fit my needs. Thank you so much Eric! Fantastic service!
Great service, dealership is conveniently located not too far from the southern coastal areas. Great and professional experience with Eric Rogers the sales consultant. Very happy with my experience of buying a Volvo car.
We purchased a 2025 Volvo XC90 Ultra B6 in November and the team at Volvo Cars NB couldn't have made it any easier. Eric Rogers and the team there were responsive, informative, helpful and great to work with! To be honest, it has been easier and more convenient to work with Volvo Cars NB over an hour away than it is to work with a local dealer in our own town on our other vehicle. Will be back next time we need a car and couldn't be happier with our choice and the team at Volvo Cars NB.
Eric Rogers was patient and understanding as we looked for a car we both liked. We ended up with a volvo sedan S 90 L Truly awesome. Tim Kirkpatrick
Excellent service and truly helpful! Eric in particular went above and beyond - thank you Eric - your attention to detail and extra help was very much appreciated. Thank you Chris and Corey also - great team!
I love this place!! Very welcoming and has great customer service. Also, the snacks/beverages are a great addition!!
I had a fantastic experience purchasing my car at Volvo, thanks to Eric. He was incredibly accommodating and went above and beyond to ensure the process was smooth and stress-free. His responsiveness to my questions, even after hours, was exceptional. I couldn’t be happier with my purchase or the service I received!
Just bought my first Volvo! My experience has been great with them, especially dealing with Eric. He made the transaction smooth and was very pleased to deal with! Highly recommend.
The particular sales lady that I dealt with was not very patient or helpful. Parts Dept however were very professional. I would continue to use this dealership for service & parts.
Excellent service, excellent knowledge - so easy - love the car!
Amazing dealership, great service.
I am very happy with the terms and condition. The SUV is working as expected and I a very happy. I will recommend all my friends in Moncton to by from you guys. I have recommended some in Fredericton. Thank you
My husband and I bought our first volvo a week ago. So far we are very pleased with our purchase. The service was great. Eric made our decision very smooth. He is super friendly, professional, and really cares what his customer wants.
I bought my first Volvo from Eric, the service that I received was excellent. He was very easy to work with and help my wife and I to find our XC90. I would highly recommend buying a vehicle from Eric and Volvo Cars New Brunswick.
Absolutely the best experience buying my new(to me) Volvo wagon! Thank you Eric Rogers for the amazing service! It was a pleasure and I love my new car!!
I've dealt with a few different car dealership during the years, and I can say Volvo NB in Fredericton give me the best service of them all. I live in Moncton and they've made the experience by living so far a none issue. They've made a video of a walk around of the vehicle that I was interested in. Stacey, my sale representative, made sure the vehicle was up and ready for me to try it before the buying process. She also kept contact all along during the buying process, including after the purchace to make sure ... Read More Google - May 29, 2024
We just bought our first Volvo vehicle. We bought a 2020 Volvo S60. We are very pleased & happy with our decision.
We was greeted at the door by Stacey MacDonald (sales representative) with a warm friendly smile & hand shake and definitely welcomed us with highly professionalism. She went above & beyond to help guide us in the right direction and honest with ever question we asked. She’s that type of lady that becomes a friend instantly.
We spoke to Ryan (finance manager) by phone the next morning, cause he was off that day. He to wasted no time ... Read More Google - May 24, 2024
Amazing communication, knowledge and service. Eric was super informed and supportive through the process of purchasing my new Volvo - he went above and beyond to facilitate a smooth transition and I couldn’t be happier with the experience and my new wheels!!
Wonderful people! I love the good vibes from reception and the service team.
I found a late model used vehicle here that I liked. Travis reached out to me and after a few days of back and forth, came to a deal. They were good to deal with and accommodated me due to the fact that I was driving 8 hours or more to get the vehicle. Very smooth transaction. Thanks!
Great experience and amazing service from Eric Rogers who made the process seamless. I highly recommend. 5 stars for me!
Eric helped us purchase a PHEV mitsubishi , he was low pressure, organized and ready to move forward at our pace. After a day or two with the vehicle, we discovered an issue with the touch screen display, Eric arranged and organized the the repairs through mitsubishi next door Highly recommend Thanks Eric!
Recently purchased a Volvo S90 at Volvo cars NB. Travis Piercy help put the detail together, could not be more impressed with both the car and Travis professionalism. Planning my first long road trip south.
I had the pleasure of working with Travis recently and I have nothing but great things to say. Travis was able to get me a great deal on an amazing vehicle that I absolutely love. Travis is very knowledgeable which made it a very smooth buying process. I would highly recommend working with Travis for your next purchase!
I had been wanting a Volvo for awhile now... Special shout out to Eric, who helped put me into my new to me car in no time and I am absolutely loving it!!! Thanks so much Eric and Ryan!!!
I had a fantastic experience at Fredericton Volvo with Travis. His excellent customer service, friendly demeanor, and patience made the purchasing process enjoyable.
I had trouble for many days trying to find the right car for me until I ran into Eric. He set me right up with a newer vehicle, took care of everything and before I knew it I was driving away with my new car. I am very thankful for the service Eric and his coworkers gave. I would highly recommend looking into Volvo cars, and having Eric assist you to help you find your new dream car. This was the first car I had ever purchased, and he made it much easier, and always had a friendly smile. Highly ... Read More Google - Feb 24, 2024
Eric was super helpful and nice I am really happy with my purchase. Thank you Eric with helping me achieve getting my dream car!
Great team! Lauren made buying my new to me car extremely seamless and easy.
Recently bought a pre-owned Volvo xc90. Corey and his whole team were fantastic!!!
I got my first car from this dealership and I would say smooth as butter experience. The credit goes to Lauren for this excellent experience. Lauren and Ryan made it easy. True professionals and customer-centric!! Highly recommended dealership! If I had to do this all over again, I wouldn’t change a thing! Appreciate everything! 🚘❤️
Had the best service experience today. Dropped off the car, shuttle was quick both home and back to pick up vehicle. Friendly service and the car was vacuumed and washed when I picked it up! Well done Fredericton Volvo!
Amazing experiencing purchasing from Billy at Volvo Cars NB! Pricing was fair on our purchase and trade and a fully transparent transaction. Everyone we dealt with during and after the sale have been great! I’d highly recommend buying from them.
I had an incredible experience with Lauren. She was very knowledgeable and made me feel so welcome as soon as I walked in the front door. I felt comfortable and supported throughout the entire process of purchasing my vehicle.
In for a service and recall update. Disappointing as they lost my service booking. As we had driven over 5 hours and spent the night it was good that they could fit me in. The car was given an excellent cleaning when returned and we did get the accessories installed that we had ordered.
Having Volvo be one of our title sponsors for our pro tennis event, I decided to buy a Volvo. I wish I had made the change to Volvo years ago. Love my car, love the people and love the service.
Always excellent service above and beyond.
Recently, I was headed to a personal appointment on a late Friday afternoon and when I parked, a service light came on my dash. With an upcoming 4000 km road trip coming up that weekend, Volvo New Brunswick sent an employee who picked up my car and had it serviced immediately when I explained my situation and concerns. They even dropped off another vehicle in case my appointment that afternoon ended before my car was serviced.
From sales to service, it’s always been a smooth experience.
The only downfall is now I want a ... Read More Facebook - Jan 14, 2023
I just wanted to give a shout out to Chris Adams in Sales, I just purchased a 2023 Volvo XC40, he was very informative and helped get me the model that suited my needs! He made sure before I drove off with it that I knew how to work all the features, & was very patient. A few days later...and he is still answering my phone calls and helping me when I do not understand how a feature works! So if your looking at buying a Volvo please talk to Chris! And I can tell you that the Volvo XC40 ... Read More Facebook - Nov 23, 2022
This was our second purchase with Lauren in less than a year. Another smooth and efficient transaction marked by great communication. We knew we loved the product, but it’s the service that made us come back to Volvo Cars New Brunswick.
I recently purchased my sixth Volvo , the first being 39 years ago. Even though I am very familiar and comfortable with purchasing another Volvo, Lauren Georgiou made this experience special with her professionalism, personality and abundance of patience when it comes to explaining all the new technology. Thank you, Lauren, for going above and beyond.
I want to express my sincerest gratitude to the management and staff of Volvo Fredericton for their exceptional service. From my first telephone call with the salesperson Brayden to their finance person Ryan right up to their general manager Jeff we were treated first class. With the great support from Brayden I did something we'd never done before - I committed to the purchase of a vehicle sight unseen! He took great detailed videos to send to us and along with Ryan we were able to do the whole process over the phone and text. We had a problem ... Read More Google - Sep 27, 2022
First time Volvo owners from Moncton and since the dealership was in Fredericton, we were a bit hesitant at first. However, Stacey MacDonald made this a fantastic experience. She went above and beyond to show us what was available and what fit our needs, prior to us making the trip down there to test drive them. Stacey made us feel no pressure whatsoever and was very professional. The dealership is pet-friendly and they were very good and accommodating with our 2 years old golden retriever (who as you can imagine has a lot of energy!). They went beyond our expectations in ... Read More Facebook - Sep 12, 2022